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TRS-ActiveCare Customer Service

All the help you need

TRS-ActiveCare Customer Service

También disponible en español

1-800-222-9205

Monday-Friday, 8am-6pm CT

Aetna Navigator

Secure Member Website

Register on Aetna Navigator

Find A Doctor - Facility

Find a Doctor or Facility

ALEX - Benefits Counselor

ALEX

Your benefits counselor

Temporary ID Card

Obtain a Temporary ID Card

Live Healthy America Callout

Live Healthy America

Teladoc - Talk to a doctor

Teladoc

Talk to a Doctor 24/7

Call 1-855-835-2362

Baby?

Having a Baby?

Caremark

Quick Access

Caremark

24/7 Help

Get Help 24/7

24 Hour Nurse Information Line

1-800-556-1555

Enrollment

2017-2018 Enrollment

NEW! View the 2017-2018 Enrollment Webinar
Topics discussed:

  • Plan overview
  • Health and wellness resources and ways to save
  • Pharmacy coverage
  • Eligibility, enrollment and cost of coverage

NEW! 2017-2018 TRS-ActiveCare Plan Highlights (English) [PDF]

NEW! Puntos Importantes del Plan TRS-ActiveCare 2017-2018 (Spanish) [PDF]

NEW! 2017-2018 TRS-ActiveCare Enrollment Guide (English) [PDF]

NEW! 2017–2018 Guía de Inscripción (Spanish) [PDF]

ALEX is here to help!
He can walk you through your 2017-2018 plan options and help you compare. Give him a try. Click on the icon below.

TRS-0043 Website site_images_Blobbie_Right.jpg


2016-2017 Enrollment

2016-2017 Enrollment Webinar (English)

Part 1 - Plan Overview
Part 2 - Programs, Tools, Pharmacy, Eligibility

2016-2017 Enrollment Guide (English) [PDF]

2016–2017 Guía de Inscripción (Spanish) [PDF]

2016-2017 TRS-ActiveCare Plan Highlights (English) [PDF]

Puntos Importantes del Plan TRS-ActiveCare 2016-2017 (Spanish) [PDF]

Benefit Tips – 2016/2017 Out-of-Pocket changes for HD1 plans [Webinar]

TRS-ActiveCare Customer Service

All the help you need

TRS-ActiveCare Customer Service

También disponible en español

1-800-222-9205

Monday-Friday, 8am-6pm CT

Aetna Navigator

Secure Member Website

Register on Aetna Navigator

Find A Doctor - Facility

Find a Doctor or Facility

ALEX - Benefits Counselor

ALEX

Your benefits counselor

Temporary ID Card

Obtain a Temporary ID Card

Live Healthy America Callout

Live Healthy America

Teladoc - Talk to a doctor

Teladoc

Talk to a Doctor 24/7

Call 1-855-835-2362

Baby?

Having a Baby?

Caremark

Quick Access

Caremark

24/7 Help

Get Help 24/7

24 Hour Nurse Information Line

1-800-556-1555

TRS-Care Website (for Retirees) - Bottom

TRS-Care Site
(For Retirees)

HMO Plans Callout

HMO Plans


Accessibility Services
If you are having trouble accessing information on this website, our Customer Service representatives can assist you. Please call 1-800-222-9205. Relay services for individuals with a hearing disability are available by dialing 711. If you need a PDF document in an accessible format, you can request it directly by completing this online form.