This website provides an overview of the TRS-ActiveCare plans. You can learn how the plans work. Try out helpful tools. Get up-to-date, personal plan information.
If you need help, we're always just a phone call away. Call TRS-ActiveCare Customer Service at 1-800-222-9205 and speak to an Aetna Health Concierge.
We're here for you
TRS Active-Care and Aetna are deeply saddened by the tragic shooting at Santa Fe High School in Galveston County. We are aware of how this disturbing event could negatively impact the well-being of our members in the Santa Fe ISD and surrounding communities. To address immediate emotional needs and begin the healing process, Aetna is offering support and counseling services to members in impacted communities. If assistance is needed, please call Aetna Resources for Living at 1-888-AETNA-EAP (1-888-238-6232).
Accessibility Services If you are having trouble accessing information on this website, our Customer Service representatives can assist you. Please call 1-800-222-9205. Relay services for individuals with a hearing disability are available by dialing 711. If you need a PDF document in an accessible format, you can request it directly by completing this online form.