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TRS-ActiveCare Customer Service

All the help you need

TRS-ActiveCare Customer Service

También disponible en español

1-800-222-9205

Monday-Friday, 8am-6pm CT

Aetna Navigator

Secure Member Website

Register on Aetna Navigator

Find A Doctor - Facility

Find a Doctor or Facility

ALEX - Benefits Counselor

ALEX

Your benefits counselor

Temporary ID Card

Obtain a Temporary ID Card

Live Healthy America Callout

Live Healthy America

Teladoc - Talk to a doctor

Teladoc

Talk to a Doctor 24/7

Call 1-855-835-2362

Baby?

Having a Baby?

Caremark

Quick Access

Caremark

24/7 Help

Get Help 24/7

24 Hour Nurse Information Line

1-800-556-1555

important-note.jpg
Remember, if you elect ActiveCare Select as your plan option, and you reside within a county identified for one of the Select Whole Health networks or Kelsey Select High Performance network, you and your covered dependents, including any dependents that temporarily or permanently live outside the network area, will be required to use providers who belong to the specific Select Whole Health network or Kelsey Select Performance network. There is no coverage if you see a provider who is not in the plan network. The only exception is for a true medical emergency.

TRS-ActiveCare Customer Service

All the help you need

TRS-ActiveCare Customer Service

También disponible en español

1-800-222-9205

Monday-Friday, 8am-6pm CT

Aetna Navigator

Secure Member Website

Register on Aetna Navigator

Find A Doctor - Facility

Find a Doctor or Facility

ALEX - Benefits Counselor

ALEX

Your benefits counselor

Temporary ID Card

Obtain a Temporary ID Card

Live Healthy America Callout

Live Healthy America

Teladoc - Talk to a doctor

Teladoc

Talk to a Doctor 24/7

Call 1-855-835-2362

Baby?

Having a Baby?

Caremark

Quick Access

Caremark

24/7 Help

Get Help 24/7

24 Hour Nurse Information Line

1-800-556-1555