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Stehoscope

Talk with a doctor anytime

Did you know you have 24/7/365 access to board-certified doctors by phone? Use Teladoc® to get care from a doctor for minor illnesses, including cold and flu symptoms, ear infections, respiratory infections and more. Visit www.teladoc.com/trsactivecare or call 1-855-Teladoc (1-855-835-2362) to get started.

Use the emergency room (ER) for emergencies only

When you need medical care and your regular doctor is not available, you have choices:For Adam, the balance bill was an unpleasant surprise — a surprise he might have avoided by asking the right questions.

 CostFor Symptoms like...
Walk-in clinics$Use walk-in clinics for minor problems such as colds, allergies and sore throats. Clinics can be found in stores and pharmacies.
Urgent care centers$ $Use these centers for more serious problems such as sprained ankles, fevers, and minor cuts and burns.
Hospital ER$ $ $If you’re experiencing symptoms like chest pain, trouble breathing or uncontrolled bleeding, call 911 or go straight to the nearest ER. But for non-emergencies, you’ll likely have to wait. The ER is your most expensive option for care.

4 great reasons to use a walk-in clinic or urgent care center

1. You’ll save. A non-emergency visit to a hospital ER can cost you hundreds.

2. You’re covered. Many walk-in clinics and urgent care centers are in the Aetna network.

3. You don’t need an appointment. Just walk right in!

4. Hours are convenient. Some clinics are open 7 days a week, with extended evening and weekend hours. Urgent care centers are often open on holidays, just like the ER.

 

Speak with a registered nurse who will help you decide where to seek the appropriate care. Just dial the toll-free number to get health-related information, learn about conditions and treatments, and get good questions to ask your doctor. Call 1-800-556-1555.