Chalkboard
Adjust text size:
TRS-ActiveCare Customer Service

All the help you need

TRS-ActiveCare Customer Service

También disponible en español

1-800-222-9205

Monday-Friday, 8am-6pm CT

Aetna Navigator

Secure Member Website

Register on Aetna Navigator

Find A Doctor - Facility

Find a Doctor or Facility

ALEX - Benefits Counselor

ALEX

Your benefits counselor

Temporary ID Card

Obtain a Temporary ID Card

Live Healthy America Callout

Live Healthy America

Teladoc - Talk to a doctor

Teladoc

Talk to a Doctor 24/7

Call 1-855-835-2362

Baby?

Having a Baby?

Caremark

Quick Access

Caremark

24/7 Help

Get Help 24/7

24 Hour Nurse Information Line

1-800-556-1555

Step 1: Log into Aetna Navigator®.

Step 2: Click on "Get an ID card" located on the left side navigation bar.  Select a Member and Card Type.

Step 3: Click on "View Card."

Step 4: Choose to "View/Print ID card."

You can also choose "Order a Replacement Card." You should receive your replacement card within 7 to 10 business days.

TRS-ActiveCare Customer Service

All the help you need

TRS-ActiveCare Customer Service

También disponible en español

1-800-222-9205

Monday-Friday, 8am-6pm CT

Aetna Navigator

Secure Member Website

Register on Aetna Navigator

Find A Doctor - Facility

Find a Doctor or Facility

ALEX - Benefits Counselor

ALEX

Your benefits counselor

Temporary ID Card

Obtain a Temporary ID Card

Live Healthy America Callout

Live Healthy America

Teladoc - Talk to a doctor

Teladoc

Talk to a Doctor 24/7

Call 1-855-835-2362

Baby?

Having a Baby?

Caremark

Quick Access

Caremark

24/7 Help

Get Help 24/7

24 Hour Nurse Information Line

1-800-556-1555